Policy
Legal Notice
This page describes the sales terms for commission work. Submitting the form does not create a payment obligation. Payment instructions will be provided only after the estimate is agreed upon.
Seller
Kojika Commissions
Operator
Kojika
Address and phone number
As this is operated by an individual, these details will be disclosed without delay in accordance with applicable law upon valid request.
Contact
Please contact the artist through the commission consultation form, the issued consultation page, or the contact method provided during the estimate process.
Price
Each request is quoted individually based on production scope, deadline, and publication conditions.
Additional fees
Bank transfer fees, payment processing fees, and transfer-related fees for services such as Stripe or PayPal are generally the requester’s responsibility.
Payment method
Payment methods may include Stripe, bank transfer, PayPal, or other methods depending on the request, region, and amount.
Payment timing
Submitting the form does not create a payment obligation. Payment instructions will be provided after review, estimate, and mutual agreement. Production begins after payment is confirmed.
Delivery timing
The estimated delivery timing will be provided during the estimate process or on the consultation page. It may vary depending on the scope, confirmation process, and schedule.
Cancellations and refunds
Cancellations before production begins may be handled individually depending on the situation. After payment and once production has begun, cancellations and refunds due to the requester’s circumstances are generally not accepted. If the artist is unable to continue the work for their own reasons, the case will be handled individually depending on the progress.